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We had the best customer service experience thanks to Sofiane. He has been patient and very helpful in answering all our queries. Thank you Sofiane for all your precious advices. Highly recommended!
I started to look for a black Tiguan with sunroof 2024 because my current Tiguan 2014 is old. Plus, it is a 0 interest rate for 60-month financing. I contact different VW dealers. Mr. Caballero helped me reserve almost the last one in the market!!! He is the salesperson you can count on. He is very professional and made the process very fast and smooth. He is amazing! I am very happy about this purchase! Love my new Tiguan.
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I recently traded my car at Park Avenue Volkswagen and couldn’t be happier with the experience! I got a reasonable price for my trade-in and a great deal on the car I purchased. Ramzy (Sales) and Marc (Sales Manager) made the whole process easy and stress-free. They were reliable, straightforward, and delivered the car on time as promised. I truly appreciate their professionalism and customer-focused approach. I’d definitely recommend Park Avenue Volkswagen to my friends!
Exceptionally beautiful dealership and a great team.
Frederic the GM was great, Katerine the Director of Finance was effiecent, pleasant and easy to deal with. Jeremy Sales rep was very helpful and did a great job.
Last but not least I was fortunate to be able have contact with Norman Hebert the President.
A 5 STAR experince.
Very impressed with the service at this location. Damien Claeys was over the top professional, helpful and friendly. I have been visiting Montreal and had ongoing concerns with my diesel Tourag. I took it to a location in Ottawa and Montreal but the problems were not resolved and we were getting very frustrated. so we tried Park Avenue Volkswagen. The difference was screamingly different. They were SO professional and took great care of us. Long story short, they took a very comprehensive look at my car (which was not done by the other 2 dealers) and found a fairly major problem, requiring $10k in parts and $5k in labour.......be still my heart.........but no! The great news it was covered under warranty - NO COST TO ME! It took a few days for parts to come in and the work to get done but they communicated every step of the way and returned my car earlier than I expected. All and all an amazing experience. Thank you Damien for all your kindness and assistance. It felt like we were working with a good friend.
