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I needed a new car and had been looking at different brands. It was suggested that I look at VW since I wasn’t happy with my experiences at other dealerships. Never thought I could afford a VW, but that’s another story.
I was matched with Jeremy Lavoie at Park Avenue Volkswagen. I cannot say more about how professional, presentable, knowledgeable and respectful he was during my shopping experience. He provided me details of the car I was considering. He followed up with me with a choice to select a different colour when an available car was being shipped in. And contacted me whenever sales on car accessories and tires came up before I received my car. Once the cars arrived, he called me for a test drive, which I had mentioned on day 1. Helped me choose the right tints for my car windows to ensure they were complimentary to the car. And took the time and patience to go through the car’s functions as my last car was 14 years old and did not have all these “newfangled” electronics.
I am very appreciative of Jeremy’s professionalism. He never forced any sales if we said no. He respected his customer. Even now, after delivering my car to me, he follows up to ensure that I am still satisfied. I cannot recommend Jeremy Lavoie more to be your sales representative. One of my best buying experiences.
We had the best customer service experience thanks to Sofiane. He has been patient and very helpful in answering all our queries. Thank you Sofiane for all your precious advices. Highly recommended!
I started to look for a black Tiguan with sunroof 2024 because my current Tiguan 2014 is old. Plus, it is a 0 interest rate for 60-month financing. I contact different VW dealers. Mr. Caballero helped me reserve almost the last one in the market!!! He is the salesperson you can count on. He is very professional and made the process very fast and smooth. He is amazing! I am very happy about this purchase! Love my new Tiguan.
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I recently traded my car at Park Avenue Volkswagen and couldn’t be happier with the experience! I got a reasonable price for my trade-in and a great deal on the car I purchased. Ramzy (Sales) and Marc (Sales Manager) made the whole process easy and stress-free. They were reliable, straightforward, and delivered the car on time as promised. I truly appreciate their professionalism and customer-focused approach. I’d definitely recommend Park Avenue Volkswagen to my friends!
Damien at rhe service counter (service advisor) is amazing. Very helpful and knowledgeable. When he says he's going to call you back in 45 minutes - he actually calls you back like he promised! Thanks!
