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I recently purchased a vehicle from Volkswagen Park Avenue Brossard and gave a review on the sales team, but I also want to recognize Frédéric Beauvais, the General Manager. It’s rare to see a GM so present and involved, and his contribution genuinely made a difference in my experience.
He was on site, speaking with clients, taking feedback, and showing real interest in how his team handled sales and looked for ways to improve the process. It wasn’t just small talk, he actually listened and engaged. I also learned he personally visited the dealership that was taking my trade-in to make sure I wouldn’t be affected by Park Avenue Group’s sale of its Land Rover/Jaguar dealership. That’s not something a GM has to do, but he did it anyway to ensure everything went smoothly on my end.
After my ID Buzz was delivered, I stopped by on a Saturday to pick up some accessories. Not only was he in the dealership on a Saturday, he stayed past closing to answer my questions and give me practical advice about my new EV, plus a few restaurant recommendations on top of it. He was easy to talk to, but more importantly, the information he shared was genuinely useful. In all my years of buying vehicles, I’ve never had that level of involvement or added value from a GM.
Overall, Frédéric’s availability, attitude, and commitment to making sure things were done right stood out. It reinforced the impression that this dealership isn’t just running smoothly, it’s being led by someone who actually cares about the customer experience.
Cheers,
PS: I did use ChatGPT, but only to proofread and shorten the text.
Sofiane Hafaiedh was incredible! Friendly, patient, honest, and made us feel so confident with our purchase. We appreciate every bit of effort he put into helping us find the perfect car. Thank you for giving us the best Volkswagen experience ever !
Thank you Christina St-Laurent (from Finance) & Lynn André (from reception) both super accommodating, helpful and welcoming !
5 ⭐️ Volkswagen & the whole team
5 ⭐️ Tiguan 2026 R-Line 😍
Volkswagen Park Avenue, Brossard is the place to be !
I was fortunate to be assisted by Manuel. His service is impeccable. I had an excellent experience — he was very patient and answered all my questions. You can tell that his approach isn’t just about selling for the sake of selling. He truly takes the time to understand what a client needs and how to provide proper guidance. He knows exactly how to deliver excellent customer service and take the necessary time to close a sale while ensuring the client feels informed and supported.
If you ever have the chance to go to Volkswagen Park Avenue in Brossard, I highly recommend asking for Manuel. His service is outstanding, and he will not disappoint.
Just wanted to take a moment to highlight how exceptional Véronique Dugas has been. She’s always available when needed, consistently on top of things, and truly takes the time to understand her clients’ needs. Her professionalism, attentiveness, and proactive approach make every interaction a pleasure. It’s clear that she genuinely cares about providing the best possible experience — a real asset to Park Avenue Volkswagen.
I had an excellent experience purchasing my Volkswagen at Park Avenue Volkswagen thanks to Manuel. From start to finish, he was extremely professional, friendly, and attentive. He took the time to answer all my questions and made the entire buying process smooth and stress-free. His customer service was outstanding, and I truly felt valued as a customer. I highly recommend Manuel to anyone looking to buy a vehicle at Park Avenue Volkswagen.
